Customer Stories

Real stories, real experiences — see why families and customers trust us.

See how Value Furnish transforms real homes, one piece at a time.

Hao L, Dallas, TX 

I recently purchased the Colette Swivel Armchair from ValueFurnish for my living room, and I couldn’t be happier with the entire experience! As someone who was initially skeptical about buying open-box furniture, I reached out to their team via an online message to inquire about the chair's condition. To my delight, I received a quick and reassuring response explaining that all their open-box items are fully inspected and are not in used condition—just open box. This put my mind at ease and gave me the confidence to proceed with the purchase.

The ordering process was incredibly smooth and user-friendly. I especially appreciated that they accepted Apple Pay, making checkout a breeze. My order arrived within a week, which was faster than I expected, and the delivery team even brought it right into my living room—no hassle at all!

Overall, I highly recommend ValueFurnish for their excellent customer service, seamless shopping experience, and incredible value. I’ll definitely be shopping with them again in the future! Thank you, ValueFurnish! 

Michelle Z, Basking Ridge, NJ

I had a great experience with Value Furnish! I purchased a Mika Side Table. The product I received was of excellent quality, just as expected. The delivery was timely, and I was impressed with how well the item was packaged. From start to finish, everything went smoothly, and I appreciate their attention to detail. I would definitely recommend Value Furnish to anyone looking for high-quality furniture with reliable service!

Sunny S, Seattle, WA 

The product quality is excellent, with a beautiful, clean design, and the installation was incredibly easy. The price was significantly better than buying directly from the brand’s website. The service was outstanding — the founder personally assisted as customer support, provided thoughtful updates, and coordinated delivery. We received the item within a week, making the entire experience effortless and stress-free. I highly recommend ValueFurnish. 

Nick S, Union, NJ

We were in the market for a new king bed and we really like the brand Casterly, but the price of Casterly beds were more than our budget. We started looking for beds that are similar and came across ValueFurnish. The pricing of the products were a lot cheaper and within our budget because ValueFurnish buys open boxes from Castlery. The process of ordering was very easy, we contacted support to get the estimate for shipping and they were very responsive. The Dalton Storage King Size Bed arrived within a week of ordering, it was in perfect condition, basically new. We love how the bed looks in our room and we're so glad we found ValueFurnish. I constantly check their website for new products because we still need some more furniture for our house

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